Panpin Shoe Treatment — Web-Based Cashier & Business Management System

Project Overview

Panpin Shoe Treatment is a web-based cashier and business management system developed to digitize transaction processing, service management, financial reporting, and operational monitoring.

The system replaces previously manual business processes with an integrated digital management platform.

Key Features

• Transaction Management — Handles and records customer transactions.
• Service Management — Manages available shoe treatment services and their operational status.
• Customer Management — Stores and manages customer information.
• Financial Reports — Provides financial reporting for business operations.
• Dashboard Monitoring — Provides an overview of business and operational activities.
• Transaction Status Tracking — Tracks the status of ongoing services and transactions.
• Role-Based Access Control — Supports Admin/Owner, Cashier, and operational users with different access permissions.

Automation & Integration

Integrated Telegram Bot notifications and n8n automation to provide real-time notifications related to transactions and service status.

Testing & Evaluation

Conducted Black Box Testing and System Usability Scale (SUS) evaluation with Panpin stakeholders.

The documented usability evaluation involved the business owner and cashier, with SUS scores of 65 and 72.5.